Hire FAQ’s
Is there a minimum spend?
No. We want you to be able to have those special details whilst also keeping the costs down! For this reason, we do not have a minimum spend.
Do you offer delivery or setup?
No, we are a DIY ‘dry hire’ service. All items are able to be picked up and returned to our location in Thurgoona.
Do you require payment to book the items?
Yes. All items require full payment upon booking. The full amount less 30% is able to be returned to you if your booking is cancelled more than 30 days .before your event. After this time, the full amount is non-refundable.
How long is the hire period?
The standard hire period is 4 days. Please feel free to get in touch if you require more than this.
When can I pick up and return my items?
I will be in contact to confirm your desired pick up/ return date and times the week before your event.
Do you require a security deposit?
Yes, some items require a security deposit. This amount will be shown on your invoice and is required to be paid in full before the items are picked up. This amount will be refunded to you in full when the items are returned in their original condition.